onboarding
In the onboarding process, the user is welcomed and introduced to all the key features of the application. After logging in, the user personalizes their experience by answering questions designed to offer relevant content in the educational area and assess their psychological challenges. Personalization also aims to establish communication with the user, ensuring they feel comfortable, safe, and understood.
support buddy
When the user opens the application, they are greeted by a "buddy." Here, the user is reintroduced to some features and can immediately log an initial mood entry. This process is similar to onboarding, but it allows the user to specify a mood, such as "strongly negative," and an exact feeling, such as "depressed." After sharing information about their concerns and influences, users can also write a diary entry, either as text or in the form of a voice message. Additionally, it’s important for the application to ask the user about their desired mood in order to tailor tips and exercises even more specifically to their needs. Once the questioning is complete, the collected information is processed, and the user is presented with help in the form of exercises. The user can then choose one of three exercises and unlock it. This serves both as a reward system and as motivation to continue using the app and track their mood on a daily basis.
reconnaissance
In the education area, the user will find personalized content based on the personalization they just completed. There is also another section where users can explore the rest of the app's topics at their own pace. These topics are divided into the following categories: Tips (Self-Care), Diseases, Types of Therapy, Therapy Referral, and Recommendations. The content is presented in the form of video-based stories, which are easy for users to consume—even in emotionally challenging situations. Subtitles for these videos can be displayed in text form at any time. Additionally, there are text-based stories that provide concise information and tips.
experience reports
Here, users can find reports on the experiences of others with similar psychological issues who have already undergone therapy. Special attention is given to user safety by marking sensitive topics, such as suicide or trauma, with trigger warnings. Before publication, each post must be reviewed by the app's team to ensure the content is safe. Additionally, there is an upvote and downvote function, similar to the app "Yodel," where users can rate each post as good or bad. If a post receives a high number of downvotes, it will be deleted by the app's team.
mood overview
In the mood section, users can view all their mood entries with detailed views. These are available in a daily, weekly, and monthly view. The color coding allows users to quickly see which days had a good mood and which days had a bad mood, helping them identify patterns. They also receive insights into mood patterns detected by the app, along with recommendations to contact a counselor if the mood remains negative for an extended period. The collected information can be exported by the user for later reflection with a therapist.
profile
The user's general data is stored in their profile. Each user can choose an anonymous profile picture in the form of a color gradient and set an anonymous display name. Additionally, contact points, such as the "telephone counseling service," are included, which can be reached in case of an acute issue or suicidal thoughts to receive immediate assistance. The goal of the app is to always provide the quickest route to help.
